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Telford Junior School

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Special Educational Needs

SEND Complaints and Appeals

Parents/carers of children with special educational needs or disabilities (SEND), who have a complaint about the support provided for their child, should visit the Warwickshire County Council (WCC) website, looking under:

  • Children and Families.
  • Special Educational Needs and Disabilities (SEND).
  • Special Educational Needs and Disabilities (SEND) - Complaints and Appeals.


WCC advice is that, in the first instance, parents/carers should contact the person they have been dealing with, or their manager. Most problems can be resolved this way. Parents/carers might need to talk to people such as:

  • The Special Educational Needs Coordinator (SENCO) at the school.
  • The relevant social worker.
  • The relevant health visitor.
  • Another specialist worker, such as the EHC Plan Coordinator.